Returns & Exchanges
At Cole Vintage, we want you to love every piece you purchase, but we understand that sometimes things don't work out as expected. We offer a 30-day window for returns and exchanges on all eligible items to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn, unwashed, and in their original condition.
Ship the Items
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing